Expert CRM Reviews
In-depth, unbiased reviews of the leading CRM platforms. Find the perfect solution for your business with our comprehensive analysis, pricing breakdowns, and real-world insights.
Latest CRM Reviews
Detailed analysis of the top CRM platforms in the market
Base CRM
Base CRM (now part of Zendesk Sell) is a comprehensive intelligent sales productivity application designed to combine Customer Relations with Customer Experience. It provides full control over all interactions and touchpoints, making it an excellent choice for mid-size businesses and large enterprises seeking to streamline their sales processes.
Virtuous CRM
Virtuous is the leading nonprofit CRM and responsive fundraising platform designed specifically for charitable organizations. It combines AI-powered donor management, fundraising automation, marketing tools, and analytics in one comprehensive platform to help nonprofits build deeper relationships and grow giving.
Highrise CRM
Highrise is a straightforward and simple CRM that provides essential features without overwhelming complexity. It's designed for small businesses and startups that need to manage contacts, track leads, and never miss a follow-up, all without the bloat of enterprise CRM systems.
Daylite CRM
Daylite is the premier CRM solution designed exclusively for Apple users. It seamlessly integrates with macOS, iOS, and all native Apple apps including Mail, Calendar, Contacts, and Siri, creating a unified business management experience for Apple-centric organizations.
Nutshell CRM
Nutshell is an all-in-one CRM and email marketing platform designed specifically for small businesses. It combines robust contact management, sales pipeline tracking, email marketing, and reporting in one easy-to-use package.
Agile CRM
Agile CRM is a complete all-in-one CRM platform that combines sales automation, marketing automation, and customer service in one affordable package. With a generous free tier and enterprise features at startup prices, Agile CRM makes powerful automation accessible to businesses of all sizes.
Copper CRM
Copper CRM is the leading CRM solution designed exclusively for Google Workspace users. With seamless integration into Gmail, Google Calendar, Google Drive, and other Google tools, Copper eliminates the need to switch between applications. It automatically captures contact information, emails, and interactions from Gmail, allowing sales teams to manage relationships without leaving their inbox. Copper's automation features, visual pipeline management, and intuitive interface make it ideal for businesses already invested in the Google ecosystem.
Capsule CRM
Capsule CRM is a beautifully simple customer relationship management system designed for small businesses and growing teams. With its clean interface and straightforward features, Capsule makes it easy to manage contacts, track sales opportunities, and organize customer interactions without overwhelming complexity. The platform offers contact management, sales pipeline tracking, task management, and email integration—all the essentials without the bloat. Capsule's affordability and ease of use make it particularly attractive for startups, agencies, and consultancies.
Streak CRM
Streak is the only CRM that lives entirely inside Gmail. Unlike traditional CRMs that require switching between applications, Streak embeds directly into your inbox as a Gmail extension, allowing you to manage sales pipelines, track customer relationships, and collaborate with your team without ever leaving Gmail. With mail merge, email tracking, and customizable pipelines, Streak transforms Gmail into a powerful CRM system. It's perfect for individuals and small teams who live in Gmail and want CRM functionality without the hassle of separate software.
PipelineDeals (Pipeline CRM)
PipelineDeals (now known as Pipeline CRM) is a visual, easy-to-use CRM designed specifically for sales teams that prioritize pipeline visibility and deal tracking. With its intuitive drag-and-drop interface, customizable pipelines, and robust reporting features, PipelineDeals helps sales teams track opportunities, forecast revenue, and close more deals. The platform excels at providing a clear visual representation of your sales process, making it easy to identify bottlenecks and optimize your approach. Built for small to mid-sized B2B sales teams, PipelineDeals offers the perfect balance of power and simplicity.
Lead Docket
Lead Docket (now acquired by Filevine) is a specialized CRM and intake management system built specifically for personal injury law firms. Unlike generic CRMs, Lead Docket understands the unique needs of legal practices—from lead intake and case evaluation to marketing ROI tracking and client nurturing. The platform automates intake processes, tracks marketing sources with precision, and provides insights into which advertising channels generate the most valuable cases. With features like call tracking, intake forms, and comprehensive analytics, Lead Docket helps law firms optimize their marketing spend and convert more leads into clients.
CiviCRM
CiviCRM is a free, open-source CRM platform built specifically for nonprofit organizations, civic groups, and advocacy organizations. Unlike commercial CRMs with per-user fees, CiviCRM is completely free to download. It includes fundraising, event management, membership management, email marketing, and volunteer coordination. While hosting and implementation costs apply, there are no licensing fees or vendor lock-in.
amoCRM
amoCRM puts messaging at the center of customer communication. Built for businesses with text-heavy sales processes, it integrates seamlessly with WhatsApp, Facebook Messenger, Viber, Telegram, WeChat, and Instagram. The platform automatically creates contact profiles from messages and centralizes all communication channels in one interface.
Thryv
Thryv is a comprehensive business management platform for small businesses combining CRM, marketing, scheduling, payments, and more. Unlike specialized CRMs, Thryv aims to be the only software small businesses need—handling appointment booking, customer communications, invoicing, and reputation management in one system.
Odoo CRM
Odoo CRM is an open-source customer relationship management system within the larger Odoo ERP ecosystem. It integrates seamlessly with Odoo's accounting, inventory, project management, and e-commerce apps. Available in Community (free) and Enterprise (paid) editions with modern interface, visual pipelines, and automation.
Vtiger CRM
Vtiger is an open-source CRM platform offering comprehensive sales, marketing, and support features at competitive pricing. With a free forever plan and paid plans starting at $12/user/month, Vtiger provides essential CRM functionality including contact management, pipeline tracking, email marketing, and customer service tools. Highly customizable with extensive configuration options.
Nimble CRM
Nimble is a social CRM that enriches contacts with data from social media, email signatures, and public sources. It lives in your browser and inbox, making relationship management effortless. Nimble automatically builds contact profiles as you interact via email and social media, perfect for professionals who prioritize relationships over transactions.
EngageBay
EngageBay is an affordable all-in-one platform combining CRM, marketing automation, sales automation, and customer service. Positioned as a budget-friendly alternative to HubSpot, EngageBay offers comprehensive features at a fraction of the cost. With a generous free plan and paid plans starting at $13.79/user/month, it's ideal for small businesses wanting enterprise features without enterprise pricing.
Keap (formerly Infusionsoft)
Keap (formerly Infusionsoft) is a CRM and marketing automation platform designed for small businesses needing sophisticated automation without enterprise complexity. Known for its powerful campaign builder and automated follow-up sequences, Keap helps businesses nurture leads, automate repetitive tasks, and grow revenue. Particularly strong for service businesses, coaches, and consultants who rely on consistent follow-up.
Less Annoying CRM
Less Annoying CRM lives up to its name by offering the simplest, most straightforward CRM experience available. Designed specifically for small businesses that find other CRMs too complicated or expensive, it provides essential contact management, pipeline tracking, calendar, and tasks—nothing more, nothing less. With transparent pricing at $15/user/month and exceptional customer service, it's the anti-complexity CRM.
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