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Odoo CRM

Open Source CRM in Odoo ERP Suite

4.4/5(1247 reviews)

Free or $24.90/user/month

✓ Free Trial✓ Free Version

Overview

Odoo CRM is an open-source customer relationship management system within the larger Odoo ERP ecosystem. It integrates seamlessly with Odoo's accounting, inventory, project management, and e-commerce apps. Available in Community (free) and Enterprise (paid) editions with modern interface, visual pipelines, and automation.

Pros

Open source with free Community Edition
Part of comprehensive ERP suite
Modern user-friendly interface
One price for all business apps
Highly customizable with Studio
Strong pipeline visualization
Good mobile apps
Active community marketplace

Cons

Complex setup and configuration
Enterprise features require subscription
Module approach can feel fragmented
Customization needs technical knowledge
Variable support quality
Steep learning curve for full ERP

Key Features

Visual Pipeline Management

Kanban-style pipeline with drag-and-drop deal management. Customize stages, set probabilities, visualize entire sales funnel.

Lead Scoring & Qualification

Automatically score leads based on your criteria. Prioritize high-value opportunities and route qualified leads to sales reps.

Email Integration & Tracking

Connect Gmail or Outlook to automatically log emails and track conversations. Send from Odoo and track opens and clicks.

Sales Automation

Automate repetitive tasks like follow-up emails, lead assignments, and deal progression based on triggers you define.

ERP Integration

Seamlessly connect to Odoo's accounting, inventory, manufacturing, and e-commerce modules for end-to-end business management.

Customization with Studio

Use Odoo Studio to customize fields, forms, workflows, and reports without coding. Adapt system to your exact needs.

Our Verdict

Odoo CRM is excellent for businesses wanting CRM as part of a larger ERP solution. The free Community Edition and affordable Enterprise pricing (covering all apps) provide great value. Best for companies needing integrated business management, not just standalone CRM.

Last updated: October 2025

Pricing Details

Free or $24.90/user/month

Starting price

Community Edition is free and open source. Enterprise Edition $24.90/user/month ($31.10 with hosting) includes all apps, upgrades, and support. One price for all Odoo apps. 15-day Enterprise trial.