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EngageBay

All-in-One Marketing, Sales & Service CRM

4.6/5(589 reviews)

Free or $13.79/user/month

✓ Free Trial✓ Free Version

Overview

EngageBay is an affordable all-in-one platform combining CRM, marketing automation, sales automation, and customer service. Positioned as a budget-friendly alternative to HubSpot, EngageBay offers comprehensive features at a fraction of the cost. With a generous free plan and paid plans starting at $13.79/user/month, it's ideal for small businesses wanting enterprise features without enterprise pricing.

Pros

Generous free plan with 15 users
All-in-one marketing, sales, and service
Very affordable compared to competitors
Email marketing and automation included
Landing page and form builders
Live chat and helpdesk built-in
Good for startups and small businesses
Comprehensive features at low cost

Cons

Interface can feel busy and cluttered
Some features less polished than competitors
Learning curve due to many features
Limited advanced customization
Support quality inconsistent
Must commit to annual billing for paid plans

Key Features

Marketing Automation

Email campaigns, drip sequences, landing pages, forms, and web pop-ups. Automate lead nurturing and track campaign performance.

Sales CRM & Automation

Contact management, deal tracking, sales sequences, appointment scheduling, and pipeline management with visual kanban boards.

Service Bay (Helpdesk)

Ticket management, live chat, knowledge base, and canned responses. Provide support across email, chat, and phone.

Email Marketing

Send broadcast emails and automated sequences. Segment contacts, A/B test campaigns, and track engagement metrics.

Landing Pages & Forms

Drag-and-drop builder for creating landing pages, web forms, and pop-ups. Capture leads and grow your email list.

Live Chat

Add live chat to your website, route conversations to team members, and convert visitors into leads in real-time.

Our Verdict

EngageBay delivers remarkable value for small businesses needing comprehensive marketing, sales, and service tools. While individual features aren't as polished as specialized platforms, the all-in-one approach at this price point is hard to beat. Excellent HubSpot alternative for budget-conscious businesses.

Last updated: October 2025

Pricing Details

Free or $13.79/user/month

Starting price

Free plan (up to 15 users, 250 contacts), Basic ($13.79/user/month), Growth ($59.79/user/month), Pro ($110.39/user/month). All plans include marketing, sales, and service. Annual billing required for paid plans. 14-day trial.