Best CRM for Social Media
A curated list of top CRMs with social media integration, showcasing tools that automate outreach, manage multi-channel engagement, and deliver AI-powered insights for growing teams.
Ideal Customer Profile
Small to mid-size B2B teams seeking to connect social media interactions with the sales pipeline and automate engagement across platforms.
Common Pain Points
- •Managing social media interactions alongside CRM data
- •Limited visibility into cross-channel engagement
- •Manual data entry and follow-up tasks
- •Onboarding and scaling automation across teams
- •Balancing pricing with feature needs
Top CRM Picks
5 expert-vetted recommendations
Ranked recommendations based on feature depth, pricing transparency, and adoption within the industry.
Perfect For
Best for automated email sequences
⚡ Key Features
- Relationship intelligence
- Lead finder
- Visual pipelines
Pros
- ✓Relationship intelligence insights
- ✓Visual pipeline management
- ✓Automated email sequences for follow-ups
Cons
- ✗Advanced reporting may not suit complex needs
- ✗Limited customization for dashboards
"Automation and relationship intelligence help keep leads warm with less manual follow-up"
Perfect For
Best for AI-driven sales tools
⚡ Key Features
- Customizable pipelines
- Workflow automation
- AI-powered sales tools
- Mobile access
- Lead management
- Internal chat
- Advanced analytics
Pros
- ✓Highly customizable pipelines
- ✓Task automation and AI assistance features
- ✓Easy-to-use platform
Cons
- ✗Some AI features are limited to higher-tier plans
- ✗May take time to learn how to customize the platform
"Robust customization and AI features streamline sales processes"
Perfect For
Best for LinkedIn lead generation automation
⚡ Key Features
- Customized drip campaigns
- Performance analysis
- Team management
- Lead response methods
- Data exporting to CSV
Pros
- ✓Team management features
- ✓Advanced safety algorithms
- ✓Comprehensive LinkedIn automation
Cons
- ✗Higher cost compared to some competitors
- ✗Limited to LinkedIn
"Powerful LinkedIn automation with robust team features"
Perfect For
Best for omnichannel sales management
⚡ Key Features
- AI-powered sales pipeline
- Multi-channel communication integration
- Customizable workflows
Pros
- ✓Customizable workflows
- ✓Multi-channel communication
- ✓AI-powered automation
Cons
- ✗Requires initial setup time
- ✗Limited advanced analytics
"Strong AI automation with cross-channel capabilities"
Buying Guide
Step-by-step guide to finding your perfect CRM
Strategic considerations to shortlist the right CRM platform for your workflow, tech stack, and growth roadmap.
- 1
Prioritize AI-driven insights and analytics aligned with your social media strategy.
- 2
Verify the number of supported social channels and integrations with existing tools.
- 3
Compare pricing, user count, and required features before choosing.
FAQ
Common questions answered
Quick answers to common questions digital teams raise when evaluating CRM platforms.
Continue Your CRM Research
Continue exploring to make the best CRM decision
Perfect For
Best for bulk social media scheduling
⚡ Key Features
Pros
Cons