Best CRM for Shopify
This guide highlights how Shopify merchants can leverage CRM integrations to unify customer data across apps, improve data quality, personalize marketing, and streamline support. It showcases leading CRM options that integrate with Shopify and outlines types, benefits, and buying considerations.
Ideal Customer Profile
Shopify store owners and ecommerce teams seeking to connect Shopify with a CRM to improve data quality, personalize marketing, and streamline customer support.
Common Pain Points
- •Data migration issues when moving to a new CRM
- •Data duplication and silos across apps
- •User adoption and training challenges
Top CRM Picks
4 expert-vetted recommendations
Ranked recommendations based on feature depth, pricing transparency, and adoption within the industry.
Perfect For
Sales teams needing Salesforce integration with Shopify
⚡ Key Features
- Automatic Shopify data to Salesforce sync
- Historical data transfer
- Sync error notifications
- Customer accounts creation
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Perfect For
Sales, marketing and service teams using Shopify
⚡ Key Features
- CRM with marketing automation
- Shopify data sync and segmentation
- Personalized interactions
- Reporting
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Perfect For
Customer support teams needing live chat integrated with CRM
⚡ Key Features
- Live chat
- Multi-channel data integration (email, social, SMS, calls)
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Perfect For
Retail businesses needing clienteling and multi-channel outreach
⚡ Key Features
- Customer data management
- Personalized email and SMS marketing campaigns
- Live chat sales and support
- Channel-tracking of outreach
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Buying Guide
Step-by-step guide to finding your perfect CRM
Strategic considerations to shortlist the right CRM platform for your workflow, tech stack, and growth roadmap.
- 1
Assess compatibility with Shopify and existing apps
- 2
Evaluate pricing, data migration support, and API capabilities
- 3
Consider CRM features for ecommerce, including marketing automation and customer service
- 4
Check for native Shopify app availability and data syncing reliability
FAQ
Common questions answered
Quick answers to common questions digital teams raise when evaluating CRM platforms.
Continue Your CRM Research
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