Best CRM for Manufacturing
Salesforce Manufacturing Cloud offers a CRM designed for manufacturers to connect customers, assets, orders, and partners. It enables modernised commercial operations, enhanced service experiences, and simplified partner engagement, delivering 360-degree visibility and near real-time collaboration across the value chain. With customer success benchmarks and guides, it highlights potential ROI and automation opportunities for warranty and case management.
Ideal Customer Profile
Manufacturers seeking an integrated CRM to unify sales, service, and channel operations; organisations aiming to improve data visibility across customers, assets, and partners; businesses looking to connect ERP and supply chain with CRM.
Common Pain Points
- •Silos between sales, service, and operations creating friction
- •Lack of 360-degree visibility across customers, assets, and partners
- •Inefficient warranty claims and slow case resolution
- •Disparate data across ERP/supply chain hindering collaboration
Top CRM Picks
1 expert-vetted recommendations
Ranked recommendations based on feature depth, pricing transparency, and adoption within the industry.
Perfect For
Manufacturers seeking an integrated, data-driven CRM across sales, service, and partners
⚡ Key Features
- Modernise Commercial Operations
- Transform the Service Experience
- Simplify Partner Engagement
- Translate Data Into Intelligent Insight and Actions
"KONE: Salesforce is adaptable and central to our future vision."
Buying Guide
Step-by-step guide to finding your perfect CRM
Strategic considerations to shortlist the right CRM platform for your workflow, tech stack, and growth roadmap.
- 1
Assess your main challenges and explore Manufacturing Cloud modules for modernising operations, service experiences, and partner engagement.
- 2
Leverage ROI benchmarks and customer success stories to justify investment, including automation opportunities in warranty and service.
FAQ
Common questions answered
Quick answers to common questions digital teams raise when evaluating CRM platforms.
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