Best CRM for Law Firms
Comprehensive guide to the top 25 CRM tools for law firms in 2025, highlighting law-specific options like Lawmatics, Clio, CosmoLex, Litify, and CASEpeer, plus general CRMs. Includes pricing, pros, cons, and buying guidance to help firms choose the right CRM for client management, intake, billing, and matter workflows.
Ideal Customer Profile
Law firms seeking CRM solutions tailored to legal workflows; from solo practitioners to large firms.
Common Pain Points
- •Managing client communications and matter workflows efficiently
- •Manual data entry and scattered client information
- •Need for law-specific features (intake, calendaring, billing) and compliance
- •Pricing transparency and varying feature sets
- •Limited integrations or complex onboarding
Top CRM Picks
5 expert-vetted recommendations
Ranked recommendations based on feature depth, pricing transparency, and adoption within the industry.
Perfect For
End-to-end client intake, matter management, documents, billing, and time tracking for law firms.
⚡ Key Features
- client intake forms
- matter management
- document assembly
- billing
- time tracking
- conflict checking
- integrations with accounting software
Pros
- ✓Legal-specific features tailored to law firms.
- ✓Integrates with popular legal research tools and accounting software.
- ✓Streamlines workflow and helps law firms manage client relationships effectively.
Cons
- ✗Less customizable; API may be required for broader customization.
- ✗Some users reported issues with the user interface.
""Lawmatics is one of those rare products that it's designed to actually deliver both value propositions. It saves you an exorbitant amount of time, and also helps you get more clients.""
Perfect For
Case management, document management, time tracking, billing, and client communications.
⚡ Key Features
- case management
- document management
- time tracking
- billing
- client communication
- robust integrations
Pros
- ✓Outstanding customer service and support.
- ✓Easy data retrieval and extraction.
- ✓Robust document automation and templates for recurring documents.
Cons
- ✗Advanced features like document automation and custom reporting available on higher-priced plans.
- ✗Some customization may require additional setup or assistance.
""Through the Clio Document Automation software, I was able to reduce the amount of drafting time for those closing documents from 45 minutes to 15 minutes.""
Perfect For
Law firms needing integrated client management, intake, and matter and billing.
⚡ Key Features
- lead management
- client intake
- calendaring
- scheduling
- billing
- case/matter management
Pros
- ✓Legal-specific features for client management.
- ✓Streamlines client intake and engagement.
- ✓Affordable pricing
Cons
- ✗Limited integration options.
- ✗Data entry can be time-consuming.
""
Perfect For
Intake management, document management, document generation, email, timekeeping, billing, and referrals.
⚡ Key Features
- intake management
- document management
- document generation
- timekeeping
- billing
- referrals
Pros
- ✓Leverages Salesforce for scalability, security, and integrations.
- ✓Highly customizable to workflows.
Cons
- ✗Pricing transparency lacking.
- ✗Migration complexity.
""
Perfect For
Personal injury law firms seeking case, practice, client experience, and reporting tools.
⚡ Key Features
- case management
- practice management
- client experience
- reporting
Pros
- ✓Comprehensive legal practice and client tools.
- ✓Manages all key information and details of cases and contacts.
Cons
- ✗Limited to personal injury practice area.
- ✗Can get expensive with many users.
""
Buying Guide
Step-by-step guide to finding your perfect CRM
Strategic considerations to shortlist the right CRM platform for your workflow, tech stack, and growth roadmap.
- 1
Cloud-based access enables remote work and real-time collaboration
- 2
Clear onboarding and support options speed adoption
- 3
Seamless integration with existing tools (email, document management, calendaring)
- 4
Automation capabilities to reduce repetitive tasks
- 5
Budget-friendly options and pricing transparency
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