Best CRM for Cold Calling
A curated directory of top CRM-enabled cold calling tools designed to automate call logging, boost agent productivity, and unify data across sales stacks. Features include predictive dialing, AI coaching, CRM integrations, and analytics to improve outbound outreach.
Ideal Customer Profile
Sales teams seeking integrated CRM-first cold calling solutions to automate logging, improve coaching, and scale outbound outreach across channels.
Common Pain Points
- •Manual data entry and logging slows reps
- •Disparate data between calls and CRM requiring logging and updates
- •Need real-time AI coaching and insights to improve call quality
- •Difficulty scaling outbound outreach across multiple channels
Top CRM Picks
5 expert-vetted recommendations
Ranked recommendations based on feature depth, pricing transparency, and adoption within the industry.
Perfect For
Automatic call logging within an integrated CRM
⚡ Key Features
- CRM integration with automatic call logging
- Email tracking and templates
- Sales analytics and dashboards
- Live chat
Pros
- ✓User-friendly interface
- ✓Integrates marketing and sales tools
- ✓Many customization options
Cons
- ✗Managing contacts and data can be complex
- ✗Limited functionality on the free version
"Powerful VoIP-based solution with automatic call logging and strong CRM integration."
Perfect For
Predictive dialer, speed dialing, and affordable business solutions
⚡ Key Features
- Smart predictive dialer
- SMS management
- Lead management
- Call recording
- Custom workflows
- Contact management
Pros
- ✓High security standards
- ✓User-friendly and intuitive interface
- ✓Extensive reporting and analytics features
Cons
- ✗No mobile app available
- ✗Limited customization options
"AI predictive dialer and robust integrations make it versatile for startups."
Perfect For
A broad feature set for cold calling and sales engagement
⚡ Key Features
- Power dialer
- Predictive dialer
- AI transcription and analysis
- Conversation Intelligence
- Call forwarding
- Sequences
Pros
- ✓Integrates with HubSpot CRM
- ✓Easy to use
- ✓Powerful automation features
Cons
- ✗The startup plan doesn't include a call coaching feature
- ✗The mobile app has limited functionalities
"Close combines a powerful automation suite with AI-driven insights and Conversation Intelligence."
Perfect For
Local calls with global reach (70+ countries)
⚡ Key Features
- Autodialer
- Call monitoring (live listening)
- Call analytics
- Call recording
- SMS campaigns
- Voicemails
Pros
- ✓Great call tracking
- ✓Integrates with 100+ CRMs and business tools
- ✓Great call recording feature
Cons
- ✗Essentials plan doesn’t include call queuing feature
- ✗Essentials plan doesn’t include API and Webhooks
"JustCall provides local numbers across 70+ countries and strong integration options."
Perfect For
Improve productivity with CRM integration and transcription
⚡ Key Features
- Desktop phone and cloud-based system
- Call transcription and voicemails
- CRM integration
- Custom filters for analytics
- Searchable call recordings
Pros
- ✓Robust call quality and recording
- ✓Integrates with CRMs and helpdesk tools
- ✓Easy outbound calling
Cons
- ✗Essential and professional plan requires a minimum of 3 users
- ✗No Zapier integration
"Aircall's CRM logging and transcription boost productivity."
Buying Guide
Step-by-step guide to finding your perfect CRM
Strategic considerations to shortlist the right CRM platform for your workflow, tech stack, and growth roadmap.
- 1
Prioritize CRM integration and automatic call logging to reduce manual data entry and ensure data consistency.
- 2
Evaluate AI coaching, real-time insights, and compliance features to improve call quality and scalability.
- 3
Consider pricing, scalability, and onboarding resources to support rollout across teams.
FAQ
Common questions answered
Quick answers to common questions digital teams raise when evaluating CRM platforms.
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