Best CRM for Cleaning Business
This directory highlights the top cleaning business CRMs, featuring Connecteam, ZenMaid, Hubstaff, Jobber, and Swept with scheduling, time tracking, CRM, and onboarding capabilities, plus pricing and availability.
Ideal Customer Profile
Cleaning businesses seeking an integrated operations platform to manage scheduling, time tracking, HR, payroll, and customer relationships on the go.
Common Pain Points
- •Scheduling and dispatching at scale
- •Accurate time tracking and payroll
- •Onboarding and training new cleaners
- •Field staff communication and updates
- •Document management and regulatory compliance
- •Invoicing and billing accuracy
Top CRM Picks
5 expert-vetted recommendations
Ranked recommendations based on feature depth, pricing transparency, and adoption within the industry.
Perfect For
All-in-one solution for cleaning businesses
⚡ Key Features
- Scheduling with drag-and-drop and auto-scheduling
- Time clock with GPS
- Document storage and onboarding
- Employee communication app with chat and newsfeed
- Task management and reminders
- Training / onboarding
- Integrations: QuickBooks, Gusto, Paychex, Xero, Zapier
Pros
- ✓Excellent customer service
- ✓Timesheet and payroll capabilities
- ✓Affordable cleaning service software solution
- ✓100% free plan for up to 10 users
Cons
- ✗Requires internet access to work
"Connecteam is easy to use and comprehensive for managing cleaning teams on the go."
Perfect For
Maid service owners needing automation and mobile access
⚡ Key Features
- Job scheduling
- Online booking
- Payroll/time clock
Pros
- ✓Constant updates and improvements
- ✓Simple to use
- ✓Easy to schedule
Cons
- ✗Payroll hours can be missing
- ✗Difficulty accessing customer history
"ZenMaid is customizable and easy to onboard; data transfer from previous software saves time."
Perfect For
Time tracking and project management for dispersed cleaning teams
⚡ Key Features
- Employee time clock
- Geofencing / GPS tracking
- Expense tracking and budgets
- Insights and reporting
- Project cost management
- Online invoicing
Pros
- ✓Excellent customer service
- ✓Easy to use
Cons
- ✗Occasional system crashes
- ✗Reports can be confusing
"Hubstaff helps optimize time and costs with real-time insights."
Perfect For
Scheduling and dispatching with CRM and invoicing
⚡ Key Features
- Customer service (CRM)
- Invoicing and payments
- Scheduling and dispatching
- Team management
- Route assignments
- Job forms
Pros
- ✓Assists in running a business
- ✓Easy to use
Cons
- ✗Could improve reporting
- ✗Customer service could be improved
"Customer service team is responsive and knowledgeable."
Perfect For
Janitorial/commercial cleaning teams needing inventory and shifts
⚡ Key Features
- Time tracking and payroll
- Scheduling
- Inventory management
- Checklists
- Employee engagement
- Reporting and metrics
Pros
- ✓Translations supported
- ✓Main dashboard is easy to navigate
Cons
- ✗Photos and messages sometimes slow to load
- ✗Need an email address to login
"Swept is super easy for staff to clock in/out and supports location messaging."
Buying Guide
Step-by-step guide to finding your perfect CRM
Strategic considerations to shortlist the right CRM platform for your workflow, tech stack, and growth roadmap.
- 1
Prioritize core features you need (scheduling, time tracking, CRM, payroll)
- 2
Consider pricing structure and available free trials or plans that fit your team size
FAQ
Common questions answered
Quick answers to common questions digital teams raise when evaluating CRM platforms.
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